How do I get help?

[Paul Gennuso]

I sent two posts a couple days ago under another topic heading and have not heard back from anyone…one of the questions I had was how to start a new Topic and a new post in the Support Forum.  Can anyone help?  I watched the tuotorial by the way and my questions were not answered.

[n d]

Hi @paul-gennuso! My apologies for the delay – I responded to your posts!

Also – below I detailed out how you can make a new post in the Support Forum. We also have a tutorial in the Tutorials tab on the left-hand side of this screen.

How to make a new post:

• click on Support Forum
• click on the forum topic you want to make a new post in
• scroll to the very bottom of the page until you see a blank text box
• title the text box
• write in the larger text box with your post and or question
• click submit

I hope that helps – if you have any other questions, let me know!

[Beverly Johnson]

 

Beverly A Johnson ID

Overwhelmed! Having technical difficulties.  Trying to move through the first module. Having a problem with sound on the videoes. Checked sound on the computer and it is on.  However, I can not hear the playing video.  Please help. beverlyjohnson.bj@gmail.com

[n d]

Hi @beverly-johnson – I will shoot you an email right now and we can figure out your next steps!

[Beverly Johnson]

Hello Negreen,

I tried to go to the zoom call at 11 am but it would not let me in with the phone number or the id number.

I may have to click on the link to to it.

[n d]

Hi @beverly-johnson – yes, if you are trying to join a meeting, it would be best to click on the Zoom link from either your phone or your computer. The computer is a recommended route.

Were you trying to join the technical call or the realtor call, this morning?

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