Can't access next module

[David Bieschke]

Hello,

I’ve completed the first two modules but it won’t let me into the third. It’s saying I need to complete all previous lessons, which I’ve done. Please advise, thanks.

 

David Bieschke

[n d]

Hi @david-bieschke! Sorry to hear you’re having trouble moving forward.

Do me a favor, when you click on ‘dashboard’ and then click on ‘program’ – on the far right side of the page, do you see a red checkmark next to modules 1 & 2? If so, please let me know.

If not, then you may need to dive back in and see which lesson doesn’t have a check mark. Also make sure the accountability journals are completed.

[David Bieschke]

Yes, checkmarks there and journals completed. It just updated and let me in to the next lesson. Does it take a couple of days?

[n d]

Hi, @david-bieschke! While I’m very happy you’re in the next module, it should not be taking a couple days.

@tony-liddic tagging you in this for future reference, thank you!

Thank you for letting us know, David 🙂

[Tony Liddic]

@david-bieschke That delay is definitely not normal. I’ll be looking into it to determine what happened.

Generally speaking, the next module should open up within 10-15 minutes.

Thanks for letting us know.

 

• This reply was modified 6 years ago by Tony Liddic.

[David Youngman]

i have completed the Linked In and cannot seen to get to the Sales or next module

help please

[n d]

^ @tony-liddic – it wouldn’t let me tag the member above, would you look into helping them? Thanks!!

 

[Nate Callen]

@tony-liddic @negeen-dargahi

I’m having this same issue getting into my hero story module. Please help!

[Tony Liddic]

Should be good to go now @nate-callen

Refresh the Main HECP dashboard at http://app.hecp.com/hecp

 

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