Dashboard › Forums › High End Client Program › General and Technical Support Questions › talk to someone about continuing after time is up
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AuthorPosts
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February 13, 2020 at 12:19 pm #37715
@negeen-dargahi @diane-hansen @halle-eavelyn
Hi all,
I received a message that my time is is expiring and I can continue month to month at a reduced rate. I’m only on My hero story. If I don’t continue, what will I miss? I apologize for being so slow. I have had a number of life situations that have slowed me down. AND I’m looking at how this type of situation stops me in other areas. Hoping to hear from you soon. I have 7 days to decide. Thanks in advance
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February 13, 2020 at 1:50 pm #37720
Hi @kristy-deegan, just confirming that we answered this on the call??
ALSO — below are steps to posting in the Live Q&A forum:
- Go to app.hecp.com (this site)
- Click on “support forum” on the left hand side
- Once you’re on the forum list page, look for the topic “Live Q&A Questions” (2nd topic down)
- Next, look for the DATE of the day the recording and call will take place. Note that the forum topic is posted 24 hours before the call. So Wednesday you will be able to post a question.
- Click on the post and scroll to the bottom to write in that post.
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February 13, 2020 at 1:55 pm #37722
Thanks for the above how to list. The actual question above has not been answered. thanks
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February 13, 2020 at 2:21 pm #37724
I’ll submit my question here again.
I received a message that my time is is expiring and I can continue month to month at a reduced rate. I’m only on My hero story. If I don’t continue, what will I miss? I apologize for being so slow. I have had a number of life situations that have slowed me down. AND I’m looking at how this type of situation stops me in other areas. Hoping to hear from you soon. I have 7 days to decide. Thanks in advance
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February 13, 2020 at 2:52 pm #37726
Hey @kristy-deegan! You’re not slow – we totally understand.
If you have questions or concerns with your account and access, you’ll have to direct email support.
Thank you!
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February 15, 2020 at 1:20 pm #38950
I did, thanks
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February 17, 2020 at 2:51 pm #40409
@negeen-dargahi @accessally-support
I emailed support 5 days ago and have not received an answer. I only have two more days to make this decision. Please respond thankd
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February 17, 2020 at 3:54 pm #40410
Hi @kristy-deegan, I’m going to tag @matt-barcus in this.
I will also notify him. Thank you!
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